PADI SILVER BALI
Frequently Ask Question

Question: What is your returns policy?
Answer: We guarantee 100% satisfaction and will accept returns on any merchandise a customer is unsatisfied with for any reason within 30 days of receipt of merchandise. Click for details

Question: How much does shipping cost and what method of shipping is used?
Answer: We pay shipping charges for all orders over US$250. Fed-Ex is used to ship out all orders. In some countries we go through a distributor who will then forward the order to the customer using insured mail or UPS.

Question: How long does it take to process an order?
Answer: Most orders are received by the customer within 2 weeks.

Question: Do you use real gemstones?
Answer: Yes. All the gemstones we use are real and of high quality. The only synthetic stones we use are Cubic Zirconium (CZ) which does not exist in a natural state.

Question: Is your jewelry hallmarked with a 925 or sterling stamp?
Answer: Yes. We use a 925 stamp on all jewelry except certain items which are virtually impossible to stamp.